Technology has grown in leaps and bounds in the 21st century, and it seems technology’s greatest gift to mankind is Artificial Intelligence (AI). AI has already revamped the way many industries work, and it has been especially life-changing for the healthcare sector and the client services it offers. Let’s explore how.
AI Can Now Be Used to Diagnose Diseases Faster
For most illnesses, effective treatment hinges on an early diagnosis. Early diagnosis can save millions of lives and is one of the potential applications of AI. As an example, according to government data, about two million children aged between 12 and 19 in the U.S. have a pre-diabetic condition linked to obesity and lack of exercise, which increases the risk of diabetes and cardiovascular problems. The good news is that using the right AI algorithm helps to diagnose pre-diabetic patients faster and more accurately before other negative complications arise. The same applies to cancer patients, whose survival rate increases exponentially with early diagnosis. In this regard, AI technology becomes a true lifesaver.
AI Can Be Leveraged to Provide Patients With a More Positive Experience
Client services are important in the healthcare sector in order to provide customers with a positive experience. Client services involve a lot of administrative work, which includes dealing with complaints, booking appointments, making purchase orders, and handling billings, cancellations, and account questions.
Fortunately, AI can now be used to provide administrative assistance, which leaves healthcare professionals with plenty of time to do what they do best. With AI, this can be achieved by automating internal and external procedures. For instance, the healthcare sector can use chatbots as the middleman to connect with clients. Users will be able to make or cancel appointments using chatbots. Chatbots can also be linked to the hospital network to give clients access to account information without the need for in-person meetings.
AI Can Be Used to Streamline Drug Development
In addition to client services, AI has other crucial uses in the healthcare sector, such as drug development. In the past, drug discovery has been a lengthy process, requiring years and years of tests and trial runs. This explains why drug development can be costly, with investments amounting to billions and billions of dollars. However, by investing in AI technology, drug discovery is now a swift process and helps save many lives in the long run.
As you can see, AI is revolutionizing healthcare and, fortunately, it’s here to stay. The results of using AI are already paying off with more lives saved and the provision of better services for clients. To learn more, contact Sanus Health today.